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The Global Digital Engagement
Platform for your Customers

Revamp customer experience using digital assistants, chatbots, social messaging, and analytics. Offer a distinct and exceptional experience to your business and customers

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Why INAIPI Digital?
Explore why numerous companies have selected Inaipi Digital to develop their business and customer relationships​
100+
CUSTOMERS SERVED
2000+
ACTIVE USERS
4.7
CSAT RATE
Make your Customers more happy
with Inaipi digital
No matter the industry, we support you in your customer service needs
health-care
Health Care
Technology and digital communication tools are utilized to enhance healthcare services and improve patient outcomes. From telemedicine to remote patient monitoring, healthcare providers can optimize operations and provide exceptional care through the implementation of digital solutions.
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banking
Banking
Banking technology involves the use of technology and digital communication tools to enhance the accessibility and quality of banking services. From mobile banking to online account management, digital solutions can optimize operations and provide a seamless banking experience for customers
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Hospitality
Hospitality
Elevate the guest experience by utilizing cutting-edge technology and digital communication tools to enhance your hospitality services. From mobile check-in to in-room automation, leverage the latest solutions to offer a seamless and personalized experience that exceeds guest expectations. Invest in hospitality technology to stay ahead of the competition and build lasting relationships with your guests.
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Aviation
Aviation
Aviation technology involves leveraging advanced technology and digital communication tools to enhance the quality and efficiency of aviation services. From streamlined check-ins to real-time flight updates, digital solutions can improve the overall travel experience for passengers while optimizing operations for airlines. Invest in aviation technology to enhance safety, streamline processes, and provide a seamless travel experience for your passengers.
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Tech
Tech Industry
The tech industry leverages technology and digital communication tools to improve operations and drive innovation. From automation to artificial intelligence, digital solutions can enhance efficiency and foster growth within the tech industry.
Real Estate
Real Estate
The real estate industry utilizes technology and digital communication tools to enhance the quality and accessibility of real estate services. From virtual tours to digital contract management, digital solutions can streamline operations and provide a seamless real estate experience for buyers and sellers.
Automobile
Automobile
The automobile industry leverages technology and digital communication tools to enhance operations and drive innovation. From electric vehicles to self-driving cars, digital solutions can improve efficiency and transform the automobile industry.
Revitalizing the Customer Experience with an
Omni-Channel Contact Center
With the inaipi omni-channel contact center solution, businesses can communicate with customers through multiple channels for a seamless experience and gain insights into their behavior. Customers can choose their preferred method, leading to higher satisfaction levels. Additionally, the solution centralizes customer interactions to boost agent efficiency and enable them to handle multiple queries with ease​
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contact-center
Handle all customer enquiries from a single location​
Streamline all customer interactions with an integrated omnichannel digital platform. Stay accessible to customers through email, and chat, while offering value-added features like ticketing tools, knowledge base, customer surveys, and more.
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Streamline your customer
service with minimal effort
through automation​​
Efficiently automate service processes such as appointment bookings and scheduling using intelligent chatbots that operate across multiple channels. Our AI chatbot is a highly advanced conversational software application capable of communicating with your customers in their preferred language.​
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Facilitate multi-platform
communication with customers seamlessly​​
Effortlessly manage all customer inquiries, requests, and complaints from various sources, including social media, your website, SMS, and email, all within a single platform. With this integrated system, you can ensure that no customer request is lost and maintain exceptional customer relationships.​
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Make informed decisions based on intelligent analytical data​
Gain valuable business insights through keyword and topic-based analysis of social media data. Monitor competitors and efficiently manage multiple social media accounts from a single platform.​​
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Enhance your performance by leveraging valuable customer feedback​​
Employing customer satisfaction surveys can facilitate an assessment of customer expectations, trust, and loyalty, ultimately leading to heightened productivity and profitability. Leverage the capabilities of Inaipi's survey platform to obtain valuable feedback with ease​​
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Co-browsing for seamless customer management
Maximize your remote interactions with crystal-clear clarity and gain valuable insight into your customer's screen for real-time application viewing. Cobrowsing can be easily adapted to align with your existing agent and end-user workflows, without disrupting the flow​
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cobrowsing
Inaipi Products
Streamline all customer interactions with an integrated omnichannel digital platform. Stay accessible to customers through email, and chat
Digital Agent Workspace
A platform that provides customer service agents with a centralized hub to manage customer interactions across multiple channels.
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AI Chatbot
An AI-powered conversational interface that can engage customers in natural language conversations and assist them with basic queries.
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Social Media Connectors
Integration with social media platforms to manage and monitor social media interactions with customers.
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Smart-X Rule Engine
Allows for the creation and management of business, enabling efficient decision-making and automation of workflows.
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Survey
An easy-to-use tool for collecting feedback and opinions from customers, providing valuable insights for improving products and services.
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Smart Analytics
A powerful data analytics tool that can generate actionable insights and help improve business performance.
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Co-Browsing
Enables customer service agents to interact with customers in real-time, enabling faster and more efficient issue resolution.
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Video Chat
A feature that enables face-to-face communication between customers and customer service agents, providing a more personalized and engaging experience.
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Visualize your customer journey
Optimize customer experience by visualizing their journey with our user-friendly tool
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Latest Blogs and News
Stay informed on industry trends with our regularly updated news and blog section.
Enhance your customer service with
an easy-to-use, powerful ticketing solution
Our friendly customer service team is always available to assist with any questions or concerns you may have
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