The Global Digital Engagement
Platform for your Customers
Revamp customer experience using digital assistants, chatbots, social messaging, and analytics. Offer a distinct and exceptional experience to your business and customers
Why
INAIPI Digital?
Explore
why
numerous companies have selected Inaipi
Digital to develop their business and customer relationships
100+
CUSTOMERS SERVED
2000+
ACTIVE
USERS
4.7
CSAT
RATE
Make your Customers more happy
with Inaipi digital
with Inaipi digital
No matter
the industry, we
support
you in
your customer service needs
Health Care
Technology and digital communication tools are utilized to enhance healthcare services and
improve
patient outcomes. From telemedicine to remote patient monitoring, healthcare providers can
optimize
operations and provide exceptional care through the implementation of digital solutions.
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more
Banking
Banking technology involves the use of technology and digital communication tools to enhance the
accessibility and quality of banking services. From mobile banking to online account management,
digital solutions can optimize operations and provide a seamless banking experience for
customers
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more
Hospitality
Elevate the guest experience by utilizing cutting-edge technology and digital communication
tools to
enhance your hospitality services. From mobile check-in to in-room automation, leverage the
latest
solutions to offer a seamless and personalized experience that exceeds guest expectations.
Invest in
hospitality technology to stay ahead of the competition and build lasting relationships with
your
guests.
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more
Aviation
Aviation technology involves leveraging advanced technology and digital communication tools to
enhance the quality and efficiency of aviation services. From streamlined check-ins to real-time
flight updates, digital solutions can improve the overall travel experience for passengers while
optimizing operations for airlines. Invest in aviation technology to enhance safety, streamline
processes, and provide a seamless travel experience for your passengers.
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more
Tech Industry
The tech industry leverages
technology and digital communication tools to improve operations and drive innovation. From
automation to artificial intelligence, digital solutions can enhance efficiency and foster
growth within the tech industry.
Real Estate
The real estate industry
utilizes technology and digital communication tools to enhance the quality and accessibility
of
real estate services. From virtual tours to digital contract management, digital solutions
can
streamline operations and provide a seamless real estate experience for buyers and sellers.
Automobile
The automobile industry
leverages technology and digital communication tools to enhance operations and drive
innovation.
From electric vehicles to self-driving cars, digital solutions can improve efficiency and
transform the automobile industry.
Revitalizing the Customer Experience with
an
Omni-Channel Contact Center
Omni-Channel Contact Center
With the inaipi omni-channel contact center solution, businesses can communicate with customers
through multiple channels for a seamless experience and gain insights into their behavior. Customers
can choose their preferred method, leading to higher satisfaction levels. Additionally, the solution
centralizes customer interactions to boost agent efficiency and enable them to handle multiple
queries with ease
Learn More
Handle all customer enquiries from a
single location
Streamline all
customer interactions with an integrated omnichannel digital platform. Stay accessible to
customers
through email, and chat, while offering value-added features like ticketing tools, knowledge
base,
customer surveys, and more.
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Streamline your customer
service with minimal effort
through automation
service with minimal effort
through automation
Efficiently automate service processes such as appointment bookings and scheduling using
intelligent
chatbots that operate across multiple channels. Our AI chatbot is a highly advanced
conversational
software application capable of communicating with your customers in their preferred language.
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Facilitate multi-platform
communication with customers seamlessly
communication with customers seamlessly
Effortlessly manage all customer inquiries, requests, and complaints from various sources,
including
social media, your website, SMS, and email, all within a single platform. With this integrated
system, you can ensure that no customer request is lost and maintain exceptional customer
relationships.
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Make informed decisions based on
intelligent analytical
data
Gain
valuable business insights through keyword and topic-based analysis of social media data.
Monitor
competitors and efficiently manage multiple social media accounts from a single platform.
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Enhance your performance by
leveraging
valuable
customer feedback
Employing customer satisfaction surveys can facilitate an assessment of customer expectations,
trust, and loyalty, ultimately leading to heightened productivity and profitability. Leverage
the
capabilities of Inaipi's survey platform to obtain valuable feedback with ease
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Co-browsing for seamless customer
management
Maximize your
remote interactions with crystal-clear clarity and gain valuable insight into your customer's screen
for
real-time application viewing. Cobrowsing can be easily adapted to align with your existing agent
and
end-user workflows, without disrupting the flow
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Inaipi Products
Streamline all customer interactions with an
integrated omnichannel digital platform. Stay accessible to customers through email, and chat
Digital Agent Workspace
A platform that
provides
customer service agents with a centralized hub to manage customer interactions across
multiple channels.
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AI Chatbot
An AI-powered
conversational interface that can engage customers in natural language conversations and
assist them with basic queries.
Learn More
Social Media Connectors
Integration with social
media platforms to manage and monitor social media interactions with customers.
Learn More
Smart-X Rule Engine
Allows for the creation
and
management of business, enabling efficient decision-making and automation of workflows.
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Survey
An easy-to-use tool
for
collecting feedback and opinions from customers, providing valuable insights for
improving
products and services.
Learn More
Smart Analytics
A powerful data
analytics
tool that can generate actionable insights and help improve business performance.
Learn More
Co-Browsing
Enables customer
service
agents to interact with customers in real-time, enabling faster and more efficient issue
resolution.
Learn More
Video Chat
A feature that enables
face-to-face communication between customers and customer service agents, providing a
more
personalized and engaging experience.
Learn More
Visualize your customer journey
Optimize customer experience by
visualizing
their journey with our user-friendly tool
Latest Blogs and News
Stay informed on industry trends
with
our regularly updated news and blog section.
Enhance your customer
service with
an easy-to-use, powerful ticketing solution
an easy-to-use, powerful ticketing solution
Our friendly customer
service
team is always available to assist with any questions or concerns you may have
Get the latest updates from
Inaipi
digital products and features
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